By Azwidohwi Mamphiswana
As cybercrime surges globally, SMMEs in South Africa are increasingly vulnerable to sophisticated attacks, particularly those driven by artificial intelligence (AI).
With hackers utilising advanced AI tools to bypass traditional security systems, they must adopt effective strategies to protect their businesses from ransomware and other cyber threats.
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AI is revolutionising cybercrime, enabling hackers to automate attacks, scale them rapidly and make them harder to detect.
Machine learning algorithms can predict vulnerabilities in business networks, allowing cybercriminals to exploit weaknesses before they are noticed. AI-powered attacks, such as ransomware, are difficult to prevent, as AI can mimic legitimate user activity, evading traditional security systems.
“Hackers are now leveraging AI to automate their attacks, making them faster and more precise. Their ability to evade detection means businesses often only realise they’re under attack after significant damage has been done,” Dr Sipho Ndlovu, a cybersecurity expert, explained.
South Africa ranks among the top 10 countries globally for cybercrime, with an estimated R2.2 billion lost annually due to cyberattacks. Despite this, many SMMEs operate with limited resources and weak cybersecurity practices, making them prime targets for hackers.
According to Accenture’s Cost of Cybercrime Study, 43% of South African SMMEs fall victim to cyberattacks annually.
The lack of robust cybersecurity infrastructure in small businesses leaves them vulnerable to attacks. Many of them struggle to allocate resources for cybersecurity services, and even basic measures like software updates or secure password practices are often neglected.
Hackers take advantage of these oversights, using phishing schemes or social engineering tactics to access sensitive data.
“As a small business, we never thought we would be targeted. But cybercriminals see SMEs as low-hanging fruit, and we paid the price for not taking cybersecurity seriously,” said Bonga Mthembu, a business owner who recently fell victim to a ransomware attack.
In response to rising cybercrime, the SA Police Service (SAPS) has established specialised cybercrime units.
“South Africa must adapt to a rapidly changing world, fuelled by advances in digitisation and artificial intelligence,” President Cyril Ramaphosa said in his 2025 State of the Nation Address, highlighting the government’s commitment to enhancing cybersecurity measures.
Experts advise that SMMEs don’t need a hefty budget to protect themselves.
Several affordable cybersecurity measures can help businesses safeguard their data and operations:
1. Regular Software Updates: Keeping systems up to date with the latest patches helps close known vulnerabilities before hackers can exploit them.
2. Employee Training: Human error is often the biggest cybersecurity risk. Training staff to recognise phishing attempts and practice strong password management can prevent breaches.
3. Multi-Factor Authentication (MFA): MFA adds a layer of protection, making it harder for hackers to gain unauthorised access.
4. Data Backups: Regularly backing up critical data ensures businesses can restore their systems without paying a ransom in the event of an attack.
5. Cybersecurity Insurance: This helps cover financial losses from a cyberattack, providing a safety net for smaller businesses.
